Website Terms & Conditions

Charter Bank maintains this site to provide you with information about Charter Bank services and products, allows our customers to perform banking transactions and to facilitate communications with Charter Bank. From time to time we may revise these terms and conditions. 

Charter Bank is committed to the highest level of security and privacy regarding the collection and use of online banking customers’ personal information, as well as that of all visitors to our web site. We use established security standards and procedures to prevent unauthorized access. We will continue to assess new technology designed to further protect your information on an ongoing basis. Our Charter Bank online product utilizes several layers of security in communicating with your bank accounts.

Personal information may be collected through the submission of account applications, online banking transactions or via e-mail. This information is handled internally by our employees who need to know that information to provide products and services to you. We do not disclose and do not reserve the right to disclose non-public personal information to anyone except as authorized by you or as permitted by law.  When you browse the Charter Bank website, you do so anonymously.  Third party Internet sites and services accessible through the Charter Bank website have separate privacy and data collection practices. Charter Bank has no responsibility or liability for these independent policies and actions. 

All information, documents and materials posted to this website are subject to change without prior notification. All services and products described in this website are subject to the terms of the applicable account agreements. All information, documents and materials posted on this website are only for the internal use of website users and may not be resold, republished, or copied, without the prior written consent of Charter Bank.

Charter Bank may establish links between this website and other websites operated by non-affiliated third parties. Charter Bank has no control over any other such websites or the contents therein and the existence of any such link shall not constitute an endorsement by Charter Bank. All user access to any of these hyperlinks are at the user’s own risk and the contents, accuracy, opinions expressed, and other links provided are not investigated, verified, monitored or endorsed by Charter Bank. Charter Bank will not be held liable for any damage done to a user’s computer, such as a virus being downloaded from a link or site accessed through this website. 

Copyright in the images, text, screens and web pages appearing at this website is owned by Charter Bank or others as indicated. You may copy information from our website for your personal or educational use only, provided that each copy includes any copyright, trademark or service mark notice as they appear on the pages copied. The information and materials may not otherwise be copied, displayed, distributed, downloaded, licensed, modified, published, reported, reproduced, reused, sold, transmitted, or otherwise used for public or commercial purposes, except as provided in these terms and conditions without the express written permission of Charter Bank.

We preserve the content of your e-mail communications transmitted to us from our home page forms and our responses so that we can more efficiently respond to your inquiries. We will protect the privacy of your information once it is received by us. However, since Charter Bank has no control over the architecture of security of any transmission facilities you may use in your personal computer hardware and software for transmitting and receiving e-mail during the transmission process, there should be no expectation of privacy concerning any e-mail you send or receive to or from anyone. You should avoid transmission of any confidential or sensitive information such as account numbers. 

Each user of this website agrees to indemnify and hold Charter Bank, its trustees, management, employees and agents harmless from and against all claims and expenses, including attorneys’ fees arising out of the use of this website and the content herein. 

Additional information or comments may be directed to the following:

E-mail: CustomerService@CharterBankCC.com